Privacy Policy

1. General Policy

This privacy policy (Policy) relates to all personal information collected, held, used and disclosed by or on behalf of the Australian Music Centre (AMC). It covers all of our activities, including our operation of the websites at and

At AMC, we take our privacy obligations seriously and are committed to ensuring that we handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Act). Under the Act, “personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

This Policy sets out:

  1. the kinds of personal information that AMC collect and hold;
  2. how AMC collect and hold personal information;
  3. the purposes for which AMC collect, hold, use and disclose personal information;
  4. how you may access personal information about you that is held by AMC and seek correction of it;
  5. how you may complain about a breach of the APPs and how AMC will deal with such a complaint; and
  6. the circumstances in which personal information is likely to be disclosed to overseas recipients and the countries in which such recipients are likely to be located.

2. Collection of your personal information

Where AMC collect and hold personal information, it is collected and held for our business purposes, which are generally to fulfil our legal obligations and to keep members and licensees informed of our activities and services. These purposes include calculating and processing royalty payments to members, conducting awards and educating the public about AMC activities.

The kinds of personal information that APRA AMCOS collect and hold include:

member and licensee names, pseudonyms, telephone numbers, email addresses, address, gender, date of birth, Aboriginal and Torres Strait Islander (ATSI) status and payment details;

photographs of members;

audio, sheet music, visual materials and more written by members;

tour dates and events

contractual information between us and our members and

other information for our business purposes, which is reasonably necessary for, or directly related to, our functions or activities.

You might also share personal information with the AMC in connection with communications relating sales, loans, hires, the catalogue, nominations for awards and feedback (including complaints) in relation to our services.

The Online Services may use cookies and third-party analytics tools such as those provided by Facebook and Google to improve your experience, ensure that our online services function correctly (such as enabling you to log-in to sections of the Online Services) and to provide AMC with information about how you use our Online Services.

The analytics tools provided by Facebook and Google place or access cookies on your device, which allow them to monitor your use of our Online Services and, where you have an account with those services, may allow them to identify you.

More information regarding these services, including their privacy policies and information about opting out is available on their websites:



The web browser or device you use may offer settings that allow you to choose whether cookies are accepted or to delete them. More information about these controls will be available in the help material for your browser or device. Certain parts of the Online Services may not work properly if you disable cookies. Certain third-party services also permit you to opt out of analytics and targeted advertising such as and

AMC will collect personal information directly from you unless it is not reasonable or practicable to do so. AMC may solicit personal information through our Online Services, in documents or during communications with our members and others.

3. Use and disclosure of your personal information

AMC may use and disclose your personal information for the purposes for which it has been collected, or for any other purposes to which you have consented. You may give AMC your consent expressly, or it may be implied by your conduct. Subject to the requirements of the APPs, if you would reasonably expect the information to be used or disclosed for another purpose, AMC may also use or disclose it for that purpose.

AMC may, from time to time, send to you marketing material that AMC consider will be useful to you, or other material about our activities. AMC will only do this if we collected the information from you and you would reasonably expect us to use or disclose the information for that purpose, or if you have consented to receiving such communications. Generally, we will first obtain your consent. If you do not wish to receive this information, you can let us know and we will stop sending it to you within a reasonable period.

Depending on the service, your personal information may be disclosed to:

  1. external service providers (for example in relation to their storage and management of databases, management of website, app and email traffic and processing of credit card information) – this disclosure will always be made on a confidential basis and such service providers will be limited in their use of your information to the purpose of AMC’s activities only;
  2. specialist advisers who have been engaged to provide AMC with legal, administrative, financial, insurance, research, marketing or other services;
  3. collecting societies in Australia and New Zealand such as APRA AMCOS and PPCA, on a confidential basis;
  4. regulatory bodies which oversee or impact on our operations, including the Australian Competition and Consumer Commission or ACNCand

AMC may at other times notify you about our disclosure practices in relation to specific services that we provide in relation to our activities.

In addition, AMC may use or disclose personal information:

  1. if authorised or required by or under an Australian law or court/tribunal order;
  2. if AMC reasonably believe that the use or disclosure is necessary to take appropriate action in relation to suspected unlawful activity or misconduct;
  3. if AMC reasonably believe that the use or disclosure is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body;
  4. if reasonably necessary for the establishment, exercise or defence of a legal or equitable claim or for the purposes of confidential alternative dispute resolution;
  5. if AMC reasonably believe that the use or disclosure is necessary to lessen or prevent a serious threat to life, health or safety and it is unreasonable or impracticable to obtain your consent; and
  6. AMC reasonably believe that the use or disclosure is reasonably necessary in order to locate a person reported as missing.

Where AMC disclose personal information to third parties, we impose strict obligations of security and confidentiality regarding the way they handle that information. AMC do not grant them permission to sell or transfer that personal information.

Once collected, AMC hold personal information in several different formats, including (but not limited to) software programs (located both onsite and offsite, including in the cloud), databases, filing systems and in offsite backup storage. AMC take reasonable steps to protect your personal information from loss, unauthorised access, modification, disclosure, interference or other misuse.

5. Sensitive personal information

The Act imposes special obligations where sensitive information (including information relating to your racial or ethnic origin, membership of political bodies, religion or trade unions, sexual preferences or activities, criminal record, state of health or medical history) is collected, used and disclosed. AMC may collect some forms of sensitive information, including your ATSI status, your membership or a trade union (eg. Media, Entertainment and Arts Alliance) or professional association (eg. APRA AMCOS). AMC will not collect sensitive information about you unless you consent (we take your provision of the information to be consent to its collection), and the information is reasonably necessary for one or more of our functions or activities. If AMC hold any sensitive personal information about you, that information will only be used and disclosed by AMC for the purpose that it was provided by you.

6. Access to your personal information

At any time, you may request access to personal information about you that AMC hold by contacting AMC’s Privacy Officer at or by mail addressed to:

Privacy Officer

Australian Music Centre

PO Box N690


PO Box here

AMC will process your request within a reasonable time. If AMC are not legally required to provide access to the personal information requested and do not exercise their discretion to do so, we will let you know our reasons.

7. Correction of your personal information

You should promptly notify AMC if there are any changes to your personal information. You may ask AMC at any time to correct personal information we hold about you by contacting AMC’s Privacy Officer at or by mail addressed to:

Privacy Officer

Australian Music Centre

PO Box N690


and AMC must respond to you within a reasonable time. AMC will generally comply with requests to correct personal information, however if we refuse, we will give you a written notice explaining our reasons for refusal and the means by which you can make a complaint.

8. Dealing with complaints

If you have a complaint about AMC’s breach of the APPs, you should contact AMC’s Privacy Officer at or by mail addressed to:

Privacy Officer

Australian Music Centre

PO Box N690


AMC will investigate your complaint and respond to you within a reasonable time and in accordance with our legal obligations. We will take any necessary corrective actions promptly.

9. Changes to this Policy

AMC may amend this Policy from time to time, and the amended Policy will be published on our website at Any changes will be effective as of the date they are posted on this page.

For further information about privacy issues, see the Office of the Australian Information Commissioner's website at